This Privacy Policy describes the way in which we deal with the information and data you provide to us to enable us to manage our relationship.
We will process any personal information provided to us or otherwise held by us relating to you in the manner set out in this Privacy Policy. Information may be provided via the venue website (the “Website”), telephone calls, emails or any other means.
By accepting this Privacy Policy you agree that you understand and accept the use of your personal information as set out in this policy. If you do not agree with the terms of this Privacy Policy please do not provide us with your personal information.
References in this Privacy Policy to “Wursty Four Biers Limited" trading as “The Belgian Monk"”, “we”, “us” or “our” relate to Wursty Four Biers Limited (company number 13267619 ). We control the ways your Personal Data is collected and the purposes for which your Personal Data is used by Wursty Four Biers, acting as the “data controller” for the purposes of applicable European data protection legislation.
If you have any concerns, or would like more detail about how we process your Personal Data, you can contact us using hello@thebelgianmonk.com
Your Personal Data isn’t just protected by the quality, commitment and high standards of Wursty Four Biers Ltd, it’s also protected by law. The law states that we can only process your Personal Data when there is a genuine reason to do so and it must be one of the following:
When we have a business or commercial reason to process your Personal Data this is referred to as a legitimate interest. Your Personal Data is still protected, and we must not process it in a way that would be unfair to you or your interests.
If we do use legitimate interests as a reason to process your Personal Data we will tell you that we are doing so, what our legitimate interests are and provide you with a method to raise any questions or objections you may have. However, compelling grounds for processing such information may over-ride your right to object.
We currently use an internal system for the purposes of data protection law and we act as a Data Processor and we act as a Data Controller. We collect personal data, enter it into our own databases and we decide how to use it further. We then process this data solely for our own use and in accordance with our Terms & Conditions (which are updated from time to time). We have implemented the following:
Whenever your data is kept by Wursty Four Biers Ltd we will ensure that it is appropriately protected and only used for acceptable purposes.
We will keep your data for the period that you are a customer or applicant of Wursty Four Biers Ltd.
If you are no longer a customer of Wursty Four Biers Ltd, we will keep your data for the minimum length of time required to comply with the purposes set out in this policy and relevant legal or regulatory obligations. Your Personal Data may be kept longer if we cannot delete it for technical reasons.
Provided we do not have a legitimate interest to retain your details, you have the right to be forgotten and removed from our marketing material. You can contact us by telephone, email or in person to confirm this.
We process your data to ensure you receive the best service levels from Wursty Four Biers Ltd or any of its subsidiary businesses. We will keep your details on our secure system and will contact you by email or telephone with details of anything that could be of interest.
If you choose not to provide your Personal Data it may prevent us from meeting legal obligations, fulfilling a contract, or performing services you expect from Wursty Four Biers Ltd . Not providing your Personal Data may mean we are unable to provide you with our upcoming events or special offers.
The information and data about you which we may collect, use and process includes the following:
Where it is reasonable for us to do so and not detrimental to your rights and freedoms, we also collect Personal Data from publicly available sources such as internet searches, Companies House, HM Land Registry and broadcast media.
We also retain credit card information for all transactions and store them in our secure facility for the appropriate amount of time as laid down by UK law.
Telephone calls to and from our staff are not recorded. Notes are made and recorded on our secure system.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. We use traffic log cookies to identify which pages are being used. This helps us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We may share your Personal Data within the Wursty Four Biers Ltd subsidiary businesses and with these other organisations:
Depending on the elements you choose to sign up for we may need to share your Personal Data with the third parties that provide those services, however your explicit consent will first be obtained. Where your Personal Data are transferred outside of the European Economic Area (“EEA”), we require that appropriate safeguards are in place.
We will only transfer your Personal Data outside of the EEA where:
If we do transfer your Personal Data outside of the EEA, we will take measures to ensure it is protected to the same standards as it would be within the EEA by relying on one of the following:
In some instances, we may be compelled by law to disclose your Personal Data to a third party and may have limited control over how it is protected by that party.
We will assist you if you choose to exercise any of your rights over your Personal Data, including:
For more information on these rights you can contact hello@thebelgianmonk.com
We may update this policy from time to time, so please review it frequently.
If any material changes are made to this Privacy Policy we will use reasonable endeavour to inform you in advance by email, notice on the website or other agreed communications channels. We will communicate the changes to you in advance, giving an appropriate amount of time for you to consider and understand the changes before they become effective.
We will not enforce material changes to the Privacy Policy without your express consent. If you decline to accept the changes to the Privacy Policy, or otherwise do not accept the changes within the time period, we may not be able to continue to provide some or all of the information about our services.
Call 01603 767222 daily from 12 – 11 pm, or book online below.
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